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Surgery Times

Day Opening Times To Note
Monday 8.00am 6.30pm  
Tuesday 8.00am 6.30pm Closed on the third Tuesday of every month for staff training
Wednesday 8.00am 6.30pm Open for routine pre-booked appointments until 8.00pm
Thursday 8.00am 6.30pm  
Friday 8.00am 6.30pm  
Saturday Closed Closed  
Sunday Closed Closed

The surgery is closed on all recognised bank holidays

GP Consultations

(Actual surgery times may vary from those listed)

Clinician Monday Tuesday Wednesday Thursday Friday
AM PM AM PM AM PM AM PM AM PM
Dr Shaylor     9-12 3-6 9-12   9-10.30 coils

11-11.30 Mgt
     
Dr Rati 9-12       Derm Derm     Derm  
Dr Harris 9-12 3-6 9-12/DC   9-12 3-6 9-12   9-12 3-6
Dr Murdoch 9-12 PCT PCT PCT 9-12/BC 3-6 9-12 PCT PCT 3-6
Dr Iyengar 9-12 3-6 9-12 3-6     9-12 3-6 9-12 3-6
Dr Empson 9-12 3-6 9-12/DC   Rheu Rheu 9-12 S Oak 9-12 3-6
Dr L England     9-12 2-5     9.30-12.30 3-6    
Dr V Maheswaran 9.50-11.50   9.50-11.50              
Dr Ram       2-5   MS or 3-6   3-6    
Dr Shaffi 10-12 3-4
5-8
9-12 3-6 9-12 3-6        
Dr Shaheed           12-3
5-8
9-12 3-6 9-12 3-6


Please note some of the doctors are involved in teaching and or seconded to the Primary Care Trust to advise on specialist areas, for example dermatology, prescribing, education and research.

Telephoning The Surgery

0345 111 1313(a lo-call rate)
For all non urgent calls we ask that patients call the surgery after 10.30am. Please note that all telephone calls to the practice are recorded and monitored.

Urgent Problems

If you or a member of your family is suffering with an illness that requires treatment the same day, please telephone the surgery between 8.30 and 10.00am or 2.00 and 3.00pm to speak to a triage doctor or nurse who will give advice or arrange an appointment.
Please note: routine matters will not be dealt with in emergency appointments.

Out Of Hours

If you need medical advice when the surgery is closed, please contact 0345 111 1313 and you will be transferred to the out-of-hours service. You may be given telephone advice, or be asked to attend a primary care centre near your home.
Please remember that this service is for urgent situations only. All routine matters, including medication enquiries, are best dealt with during surgery opening hours.

NHS Direct/Walk-in Centre

Other options for medical assistance include the NHS Direct 24-hour helpline (0845 4647) which can also advise details of the NHS Walk-in Centre at 66 High Street, Birmingham.

Emergencies
If you, or a member of your family, are suffering from a serious problem such as acute chest pain or severe bleeding, you should contact the emergency services (telephone 999).

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